- AXS will be Melbourne Park’s official ticketing partner from 22 August. To support this transition, ticket delivery for some events has been intentionally delayed. If you have not received your tickets yet, please don’t worry, your booking remains confirmed, and you will receive your tickets before the event from AXS.
- There are several options for your journey to John Cain Arena:
- Public transport is the quickest and easiest option. Before you attend, plan ahead and allow extra travel time for any major disruptions.
- Parking is available at the Eastern Plaza Car Park (Entrance D, Olympic Boulevard). We strongly recommend pre-booking as drive-up spaces are subject to availability. Bookings close at midnight the night before the event.
- Note: Accessible parking must be pre-booked via Ticketek. We strongly recommend booking in advance to avoid disappointment.
- To ensure a smooth entry into the venue, download your tickets to your digital wallet before arriving.
- Bags must be able to fit under a seat, and a limit of one bag per person applies.
- Cloaking is available via the Information Desk (Gates 6 and 8). Any prohibited items listed in the venue Conditions of Entry will not be accepted for cloaking.
- All retail outlets are cashless. Any transactions must be made using a credit or debit card.
Note: Events may contain sequences of flashing lights, lasers, strobes, haze and pyrotechnics which may affect photosensitive guests, and those with other medical conditions.